Terms & ConditionsUpdated 6 days ago
Welcome to Pharmacy Online. This document outlines the Terms and Conditions that govern your use of our website. These Terms describe your rights and responsibilities when using our site.
By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use this website.
This website is owned and operated by Pharmacy Online Alexandria (ABN 26 880 026 316) (referred to as "we", "us", "our" or "it").
We reserve the right to amend, update, or change these Terms and Conditions at any time due to changes in internet technology, business practices, or applicable law. Please review these Terms periodically for updates.
Expiry Dates on Products Sold
Our goal is to provide you with the highest quality products. Stock is checked and replenished on a daily basis. The products supplied have expiry dates of between 4 months to 3 years to give you a suitable amount of time to use them. Please bear this in mind if you intend to order in bulk.
Product Descriptions and Colours
We make every reasonable effort to ensure product descriptions and images are accurate. However:
We rely on information provided by suppliers.
Colours displayed may vary depending on your monitor settings.
Product weights refer to the net weight of the product only and do not include packaging.
We cannot guarantee that all information is completely accurate at all times.
Correction of Errors and Limitations on Quantity
While we strive to present accurate and up-to-date information, errors or inaccuracies may occur, including in relation to:
Product descriptions
Pricing
Availability
We reserve the right to correct errors, update information, or change details at any time without prior notice, including after an order has been submitted.
We also reserve the right to limit quantities purchased, including after an order has been placed.
If you are not satisfied with your purchase, please refer to our Returns Policy for refund information.
Purchases – Additional Terms
Additional terms and conditions may apply to specific products or services, including prescription medicines. These form part of these Terms and Conditions.
By placing an order, you confirm that:
You are legally entitled to purchase the goods.
You are of legal age (where applicable).
You are the ultimate recipient of the product.
If there is any inconsistency between these Terms and specific product terms, the specific product terms will prevail.
You are responsible for all delivery costs, insurance, taxes, and duties until receipt of the products.
For international orders:
We are not responsible for goods seized by Customs or other authorities.
You are responsible for ensuring the products are permitted for import into your country.
Risk and title pass to you upon dispatch from our warehouse.
Communication from Us
As a condition of purchase, we may send you product alerts and special offers that may be of interest to you.
You may opt out at the time of placing your order.
Every promotional email includes a clear unsubscribe link.
Once unsubscribed, we will remove you from promotional communications unless you choose to re-subscribe.
Use of the Website
You must not:
Use automated systems, bots, scraping tools, or similar methods to access or copy website content.
Attempt to gain unauthorised access to our systems or networks.
Engage in hacking or other illegitimate activities.
Impose an unreasonable load on our website infrastructure.
We reserve the right to block access to users engaging in prohibited activities.
Copyright and Trademarks
All website content including text, images, logos, graphics, and product displays are protected by copyright and intellectual property laws.
You may not:
Reproduce or distribute website content without written permission.
Use our name, trademarks, or logos for advertising or publicity without prior written consent.
Information on this website may change without notice. We are not responsible for typographical or technical errors.
Indemnification
You agree to indemnify and hold harmless our employees, agents, affiliates, directors, officers, and shareholders against any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms and Conditions.
If indemnification applies, we reserve the right to control the defence and settlement of any claim at your expense.
Limitation of Liability
To the fullest extent permitted by law:
Your use of this website is at your own risk.
We make no warranties (express or implied) regarding website operation or product information.
We do not warrant that the website or communications are free from viruses or harmful components.
We are not liable for direct, indirect, incidental, punitive, or consequential damages, including loss of use, data, business, or profits.
Where laws restrict the exclusion of liability, our liability is limited to the maximum extent permitted by law.
We are not responsible for:
Misuse of products.
Failure to follow manufacturer instructions.
Breach of supplier warranties.
Transit damage.
Force majeure events including natural disasters, war, terrorism, labour disputes, transport delays, or events beyond our control.
Delivery times are estimates only and time is not of the essence. We may deliver goods in instalments.
Warranty
Our warranty does not cover:
Transit damage
Failure to comply with supplier warranty
Misuse or abuse
Improper installation or use
Consequential or incidental damages
Products are sold by specification. You are responsible for determining suitability for your intended use.
Force Majeure
If events beyond our reasonable control prevent or delay performance of our obligations, we may suspend or terminate supply without liability.
Force Majeure includes events such as natural disasters, war, fire, flood, lightning, transport disruptions, equipment shortages, or other events outside our control.
Miscellaneous
These Terms:
Are governed by the laws of New South Wales, Australia.
Bind successors and permitted assigns.
Cannot be assigned by you without written consent.
Represent the entire agreement between parties.
Remain enforceable even if any provision is found invalid.
Failure to enforce any provision does not constitute a waiver of that provision.
Unless otherwise stated:
All prices are in Australian Dollars (AUD).
GST is included where applicable.